Privacy policy

PRIVACY POLICY

SECTION 1 - COLLECTION OF PERSONAL INFORMATION

When you purchase from our store, we collect personal information such as your name, address, and email address as part of the transaction process.

Additionally, when you browse our store, we automatically receive your computer’s Internet Protocol (IP) address, which helps us understand your browser and operating system.

If you opt-in, we may send you emails about our store, new products, and updates.

SECTION 2 - CONSENT

How do we obtain your consent?

When you provide personal information to complete a transaction, verify your credit card, place an order, or arrange for a return, we consider this implied consent for collecting and using it solely for the intended purpose.

For secondary purposes (e.g., marketing), we will either:

  • Request explicit consent, or

  • Provide an opportunity to opt out.

How can you withdraw consent?

If you change your mind after opting in, you may withdraw your consent by contacting us at:
📎 Email: enquiry@nanotechsg.com
📍 Mailing Address:
Nanotech.sg
40 Jalan Pemimpin #02-03D, Singapore 577185
📱 WhatsApp: +65 82086888

SECTION 3 - DISCLOSURE OF PERSONAL INFORMATION

We may disclose your personal information if required by law or if you violate our Terms of Service.

SECTION 4 - THIRD-PARTY SERVICES

Third-party service providers collect, use, and disclose personal information only as required to provide their services. These providers include:

  • Payment gateways

  • Delivery and logistics providers

  • Analytics services

Certain third-party providers may be in jurisdictions with different data protection laws. If you proceed with a transaction involving such a provider, your personal data may be subject to those laws.

When redirected to a third-party website, our privacy policy no longer applies. Please review their policies separately.

SECTION 5 - DATA SECURITY

To safeguard your personal information, we follow industry best practices to prevent unauthorized access, loss, misuse, or alteration.

  • SSL Encryption: Shopify provides 256-bit SSL certificates to encrypt connections between customers' browsers and our store.

  • PCI Compliance: Shopify is Level 1 PCI DSS compliant, ensuring secure payment processing that meets the highest industry standards.

  • Shopify Payments Security: Shopify Payments includes fraud protection and dynamic 3D Secure authentication to enhance transaction security.

For more details on Shopify’s security measures, you may visit their official pages:

SECTION 6 - COOKIES

Our website uses cookies to improve your browsing experience. Below are some cookies we use:

  • _session_id: Stores session-related information.

  • _shopify_visit: Tracks visits to our store (expires in 30 minutes).

  • _shopify_uniq: Counts the number of visits per customer (expires at midnight).

  • cart: Stores items in your cart (expires after 2 weeks).

You can choose to disable cookies in your browser settings.

SECTION 7 - AGE OF CONSENT

By using our site, you confirm that you are at least the legal age of majority in your country, or you have given permission for a minor dependent to use the site.

SECTION 8 - CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time. Changes take effect upon posting on our website. If significant changes are made, we will notify users accordingly.

QUESTIONS & CONTACT INFORMATION

To access, update, or delete your personal data, or for privacy concerns, contact us:

📎 Email: enquiry@nanotechsg.com
📍 Mailing Address:
Nanotech.sg
[Re: Privacy Compliance Officer]
40 Jalan Pemimpin #02-03D, Singapore 577185
📱 WhatsApp: +65 82086888